A: To establish a HedgeStreet account, you must apply and be approved for membership. This simple process includes:

• Completing all required HedgeStreet documentation.
• Agreeing to abide by all HedgeStreet Rules and applicable federal regulations.
• Submitting your electronic signature, making this a legally binding contract.
• Being approved as a member by HedgeStreet.
• Depositing the required minimum funds into your account.

As an individual, you can open a HedgeStreet account online by supplying the required personal information, answering qualification questions, and agreeing to adhere to HedgeStreet's terms and conditions. HedgeStreet will review your application and inform you of your membership approval via email.
Legal entities such as corporations or partnerships need to complete the online application process and mail relevant documentation to HedgeStreet in order to initiate the membership approval process.

A: You can fund your account via Electronic Check, by mailing a personal check, or via wire transfer to HedgeStreet. To make a deposit, log in to your HedgeStreet account; select the My HedgeStreet tab and access the "Account" link located directly beneath the tab. Once you have accessed that page, click on "Make a Deposit".

An Electronic Check is an Internet-based check service that allows you to deposit funds directly from your account at a U.S. financial institution to your HedgeStreet account. When you provide your checking account number and ABA Routing number, the Electronic Check service will issue a paper check drawn upon your checking account in the amount you have specified. There is no fee for this service. Depending upon the arrangements you have made with your financial institution, the check may be returned to you along with your personal banking statement(s) and other cancelled checks. The check can then be kept in your records as proof of your deposit into your HedgeStreet account. The maximum deposit amount using Electronic Checks is $10,000 each time you make a deposit to your HedgeStreet account.

You may also opt to mail us a personal check for deposit into your HedgeStreet account. All deposits by paper check require a minimum of $100. When making a deposit by check, remember to:

• Write your HedgeStreet account number on the check (your account number can be found in the My HedgeStreet section after you have logged in).
• Please make your check payable to HedgeStreet, Inc.
• Mail to the following address:
  
  HedgeStreet, Inc.
  311 South Wacker Drive, Suite 2675
  Chicago, IL 60606
  
  

You can wire funds directly from your account at a U.S. financial institution to your HedgeStreet account. HedgeStreet does not charge a fee for incoming wire transfers. You may want to contact your financial institution as additional charges may apply for originating the fund transfer.

To ensure prompt and proper credit to your HedgeStreet account, prior to making a deposit via wire transfer, you must provide HedgeStreet with the following information by sending an email to Account Operations:

• Your full name, address, and phone number.
• Your HedgeStreet account number.
• The amount you will be sending to your HedgeStreet account.

HedgeStreet will notify you by email when your deposited funds have cleared and you can begin trading.

Questions regarding deposits or withdrawals should be directed to Account Operations. A member of our support team will be happy to assist you.

A: If you have forgotten your username or password, click on the Login button at the top right corner of the HedgeStreet home page. On the Login page you will find two links:

• Forgot Password
• Forgot Username

If you have forgotten your username, select Forgot Username and it will be emailed to you. If you do not receive the email within 20 minutes after you submit the request, please contact us at customer service.

If you have forgotten your password, select Forgot Password and:

• You will receive a temporary password via email.
• Once you have received the temporary password, return to the HedgeStreet Login page.
• Enter your username and the temporary password provided.
• When prompted enter the temporary password once again, along with a new password of your choice.

If you need help recovering your username and/or password, please contact us at customer service or call us at 1-877-TO-HEDGE (864-3343). A member of our support team will be happy to assist you. Customer Service is available from 8 AM to 9 PM ET on weekdays, and until 3 PM on Fridays.

A: To reset your password, log in and go to the My HedgeStreet tab. Select the "Account" link located directly beneath the tab. Select Update Password and follow the instructions on the page. You will need to enter your old password, and then enter your new password twice to confirm the change.

A: You can change your address, telephone number, and email address online. To do so, log in to your account and access the "Account" link located under the My HedgeStreet tab. From there, go to the Personal Profile section and select the appropriate option provided.

If you elect to change your email address, you will be prompted to enter your new email address twice to confirm the change.

To change your name, you will need to mail us a copy of the legal documents providing proof of your name change. Prepare and sign a letter that contains the following:

• A brief description of why you are changing your name (examples may include, but are not limited to, marriage, divorce, or certain other reasons for a legal name change).
• Your old name.
• Your new name.

Additionally, please provide us with a copy of one or more documents evidencing your legal name change (marriage license, divorce decree, or other court documents). Mail your letter and supporting documentation to:

HedgeStreet, Inc.
311 South Wacker Drive, Suite 2675
Chicago, IL 60606

A: Our fee schedule is based on trading activity and includes free use of our trading platform, quotes and charts, and educational services. For a detailed view of all fees, please refer to our fee schedule.

A: For most of its instruments, HedgeStreet has market makers who buy and sell Contracts by placing bids and offers for other traders to fill. HedgeStreet provides a forum in which members can trade but remains completely risk-neutral at all times by never taking any positions.

A: HedgeStreet is subject to regulatory oversight by the Commodity Futures Trading Commission (CFTC), the federal agency created by the United States Congress that regulates the commodities and financial futures and options markets. For more information about the CFTC, visit www.cftc.gov.