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Can I suggest an improvement to the HedgeStreet web site?
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How do I contact someone at HedgeStreet for additional information or assistance if I am having a problem with my account?


Q: Can I suggest an improvement to the HedgeStreet website?
A: Yes. If you have suggestions for improvement, please email them to Suggestion Box.

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Q: What are HedgeStreet's hours of operation?
A: The HedgeStreet Exchange is open for trading during day and evening trading sessions. Day session trading hours are weekdays from 8 AM ET to 5 PM ET, except on Fridays when trading ends at 3 PM ET. Evening session trading (which will be considered part of the next day's "trade date") occurs from Monday through Thursday from 6 PM to 9 PM ET. The Exchange is closed for settlement between day and evening sessions from 5 PM to 6 PM ET. Trading hours on settlement dates are subject to a contract's expiration schedule. Please see HedgeStreet Trading Hours for more information.

Customer Service is available from 8 AM to 9 PM ET on weekdays, and until 3 PM on Fridays. The Exchange is closed on certain observed holidays.

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Q: How do I contact someone at HedgeStreet for additional information or assistance if I am having a problem with my account?
A: At HedgeStreet, we know that it is our members who make the market. If you have any concerns, suggestions, complaints, or comments, please don't hesitate to contact us.

Customer Service is available from 8 AM to 9 PM ET on weekdays, and until 3 PM on Fridays. We will make every effort to reply to your inquiry within 24 hours.

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